FAQ
Frequently asked questions
What is Octahook?
Octahook is a reusable six-hook carrier for handled grocery and shopping bags. Each bag handle gets its own hook, and one wide top grip brings the group together under one hand.
How many bags does it carry?
Octahook has six independent hooks, so it holds up to six handled bags at once. Balance the load across both sides and carry only what is comfortable for you.
What types of bag handles work?
It is designed for standard handled bags — thin plastic grocery bags, paper bags with handles, and lightweight reusable totes. The handle needs to loop fully over a hook.
How should the load be balanced?
Distribute heavier bags across both sides rather than loading one edge. Each hook curves upward to help a fully seated handle remain in place during a balanced carry.
What is it made from?
Octahook has a lightweight plastic body. It has no assembly, batteries, or moving parts.
How much does it weigh?
Approximately 4.6 oz (130 g).
What are its dimensions?
7.6 × 7.8 × 0.6 in (193 × 197 × 15 mm).
Where is it made?
Octahook is made in Fort Myers, Florida.
How much is shipping?
Shipping is $5.99 flat-rate tracked shipping, charged once per order no matter how many Octahooks you buy. We ship to street addresses in the 50 United States and Washington, D.C. only.
How will my order ship?
Orders ship within 1–2 business days by tracked ground service. You receive a tracking number by email as soon as your parcel is handed over to the carrier.
Where do you ship?
We ship to street addresses in the 50 United States and Washington, D.C. only. We cannot deliver to PO Boxes, APO/FPO military addresses, or U.S. territories, and we do not ship internationally.
What is the return policy?
You have 30 days from delivery to request a return on an unused Octahook in its original condition. Return shipping is paid by the customer, except when the item arrives defective or damaged or the wrong item was sent — in those cases we cover the return and put it right.